Across SaaS, media, healthcare & compliance platforms
50%
Defect Reduction
Production client-reported defects at SpotDraft
60%
Faster Regression
Through CI-integrated automation frameworks
9-in-10
Releases Stable
Rollback rate from 7-in-10 to fewer than 1-in-10
// profile snapshot
I'm a Principal Quality Engineer and QA Engineering Manager with 13+ years of hands-on experience building automation frameworks, embedding quality gates into CI/CD pipelines, and validating complex enterprise SaaS workflows. I've led quality engineering from zero to scale — joining organisations as the first QA hire and building teams and processes that deliver measurable, lasting impact.
My approach is simple: quality is a leadership decision, not a testing phase. I work closely with Product, Engineering, and Design to make quality a shared responsibility — embedded at every layer, from the first requirement conversation to the last production deployment.
Enterprise SaaS · Joined as first QA hire · Scaled to 12-member team
Built the entire QA function from zero — strategy, hiring, frameworks, and culture — while simultaneously owning hands-on quality engineering for a high-availability enterprise platform.
50% reduction in production defects and 100% increase in internally caught bugs through comprehensive regression coverage and structured test strategies.
Rollback rate reduced from 7-in-10 to fewer than 1-in-10 by instituting a bi-weekly release governance model and CI-integrated quality gates.
60% faster regression cycles through Cypress UI and Rest Assured API automation frameworks integrated directly into CI/CD pipelines.
Owned quality strategy for VerifAI — SpotDraft's AI-powered contract review feature — designing edge case suites across diverse contract types.
Led end-to-end hiring across all levels and skill sets; owned performance evaluations and career development for every team member.
QA Lead
Quintype — Digital Publishing Platform
Jun 2018 – Mar 2022
Enterprise SaaS · Global Media Organizations · High-traffic products
Owned quality strategy across multiple high-traffic product lines — personally designing and executing test suites across smoke, regression, integration, and UAT.
Built Cypress UI and Rest Assured API automation frameworks; integrated into CircleCI for continuous validation.
Introduced visual regression testing for layout-heavy theming platforms and automated Lighthouse performance audits via cron jobs.
Designed a competency matrix to standardise QA skill levels and career progression; mentored engineers through growth check-ins.